Welcome

Supporttree are based in NW1 (Camden) and SW1 (Victoria) providing IT help and support all across London and the United Kingdom.

 

Our goal is to provide a very personal service to our clients offering them immediate assistance. We avoid automated systems and voicemail and provide immediate person to person help and advice. A result of this is our ability to resolve problems on the phone in a matter of seconds rather then the usual 4 hour response time offered by other outsourcing IT companies.

 

We support companies ranging in size from single user through to corporate level, we provide our support either by phone or online, onsite support is also provided were necessary. As a support company we are also always trying to understand our clients IT needs so that we can provide a proactive approach to the IT strategy of the client. We not only provide an ongoing understanding of the IT requirements of our clients, but offer strategic meetings with the office manager responsible for the companies IT.

 

Our services offer support for Windows based and Mac based systems, we also provide help and assistance with Linux and UNIX. We are familiar with Windows Mobile and RIM Blackberry technology, and understand and support a wide range of applications, ranging from Microsoft Office through to Adobe Photoshop. We can also provide in-depth help and support with base critical applications such as Microsoft SQL, Microsoft Exchange server and Lotus Notes.

 

Other services provided include, web development,web site optimization, IT Training, database design and implementation, network cabling and infrastructure, remote access systems, hardware and software purchasing, advanced system monitoring, constant system analysis, plus a variety of other IT services.

Your Systems

We can plan, purchase, install and configure your equipment and peripherals.

Staying Connected

Whether you work from home, or from another country, we can keep you connected at all times

Immediate Assistance

Using tried and tested methods we are able to offer you immediate online assistance.

Telephone Support Services

Once you become a client, you can can rest assured that we are always a free call away.

Engineer, Support Tree 1

Engineer, Support Tree 2